I recently used European Auto House to do a pre-purchase inspection fo... read more I recently used European Auto House to do a pre-purchase inspection for a 2014 Boxster that I was hoping to buy. I contacted Nathaniel who was very accommodating in setting up the inspection right away. He read my emails and responded to my questions right away. He was able to do the inspection the same day that I called. That afternoon he called me to discuss his findings. He very quickly figured out a number of things wrong with the car that I had no idea about. He was very knowledgeable and helpful. He gave me some very good advice about finding the right car for me. He saved me a lot of disappointment, headaches and money. I will call Nathaniel for the next inspection and I will certainly use him for service once I find my Porsche.
I found them through AAA when I moved to Milwaukee in 2010 and have be... read more I found them through AAA when I moved to Milwaukee in 2010 and have been going for routine and non-routine maintenance at least 4 times a year since. They do good work, they communicate well, they are priced fair and they go above and beyond. One year I was in an accident and brought my car in to get the steering and suspension realigned. When I picked it up they had popped out the dent in the bumper purely out of goodwill given they aren't a body shop and it was free of charge. If the check engine light is on and the diagnostic is something silly like a loose gas cap they will turn off the light and wave the diagnostic fee. If it is something that needs to be repaired the $90 price of the diagnostic is applied towards the repair. Given all the times I've brought my car to them I've only had one incident where some lug nuts were loose after a tire rotation. They were immediately apologetic and reimbursed me. I can't say enough good things about this place. When you walk in you will see many hand written thank you notes from other equally grateful and happy customers. When places like Jiffy Lube are scamming customers by cutting corners and selling unnecessary services it feels good to have a trustworthy mechanic.
So far so good. Didn't give me the news I wanted to hear but they are ... read more So far so good. Didn't give me the news I wanted to hear but they are being honest and upfront. Their customer service is top notch. Every time I spoke to them, they were always pleasant. I hope to never have the need for their services but if the need arise I'll definitely use them. No doubt giving references too.
