There is no option for zero stars. I am willing to.osy anyone $100 to ... read more There is no option for zero stars. I am willing to.osy anyone $100 to not use Kemp's auto. They are a joke who will overcharge. Call 715.409.0062
Bought a Jeep from them this time and have been doing business with th... read more Bought a Jeep from them this time and have been doing business with them for several years. They were awesome to me. Drove my jeep down the road and figured out there was something wrong with it. Called them up took it back and they fixed everything that they didn't realize was wrong. Water pump was shredded but not leaking from the other side, thermostat and etc. Because the Jeep hadn't been driven far enough to access the problems prior to me buying it. They fixed it at their expense. They felt bad but, it was an honest mistake and well if you have a problem just call them up and they will try to fix it. They didn't beat around the bush. They even gave me a loaner while they were working on my jeep. I have gotten several vehicles from these guys and they have NEVER done me WRONG! I would recommend them to purchase from especially for your teenagers.They are always willing to trade if you have one which I never have really had any. I have purchased approx 4 vehicles from them within 10 years. My parents have also had excellent luck with vehicles from them. They treat you with respect if your a woman too not like some dealers.
*READ* - DO NOT GET AN ALIGNMENT HERE! I brought my 2002 Saab 9-5 h... read more *READ* - DO NOT GET AN ALIGNMENT HERE! I brought my 2002 Saab 9-5 here for an alignment. I have all new parts on my front end. Control arms, tie rod ends, linkage, etc. The tech did an front-end inspection and told me that they would be able to align my vehicle. Now, on some models of vehicles you have rear camber, which can affect the front alignment and prevent it from driving straight. You would expect this issue to be addressed before they start working on it. They are supposed to have a standard procedure in place for rear end alignment issues, like checking the rear camber before playing with it for a hour an a half, but they don't. After my 90 minute wait, after which I was told by the manager that my alignment "was as good as it was going to get" and the tech also mentioned that I needed a bell housing. Why didn't they check this out before the work started? I paid the man, as I thought my alignment was not going to be that far off, but it was terrible. It was just as bad as it was before I came to the shop. I called back down there to see if they would make it right. Daniel said they would fix it once I get my new read end parts. WTF? New rear end parts - specifically a bell housing and 4 new bushings (these are also bad, they failed to notice or tell me). They checked my car (supposedly), had me sit there an hour and a half, charge me full price, just to tell me I need some more stuff on my rear end? I decided at that point that I wanted my money back. I did escalate this to corporate and they referred me back to Daniel. Needless to say, Daniel did not want to refund my money so I contacted corporate again. The lady I spoke with said to mail her my invoice and receipt and they would get back to me. She just called me back and said they would be unable to refund my money because the shop aligned it to the best of their ability...No they did not, if they even looked at my rear end before adjusting the front, they would have noticed the
