Dropped my vehicle off the night before my appointment for an oil chan... read more Dropped my vehicle off the night before my appointment for an oil change. The vehicle still wasn't done by the "when needed time." The vehicle was complete right at closing time. The explanation was a bunch of excuses until a different service write came over and explained exactly what happened. Normally wouldn't be an issue for me but I needed my vehicle by a certain time that day. I've been going here for 13+ years so was slightly disappointed by the lack of explanation and inconvenience.
Paid an hour labor for an as1. Tech said rear brakes were at 3mm when ... read more Paid an hour labor for an as1. Tech said rear brakes were at 3mm when they were replaced 3 months ago. Was told that they couldn't find bushing that I wanted replaced when you can find them at autozone.
Never actually fixed the issues I was experiencing. It seemed as if t... read more Never actually fixed the issues I was experiencing. It seemed as if they recommended something for an issue they really didn't know how to fix, didn't care to research, OR an approach of new brakes just cause it's easy money for them. Ive left them a voicemail and email to return my call to discuss, but they haven't returned my call.
