I called and zipped in quick to Richlonn's on South 76th Street, to ge... read more I called and zipped in quick to Richlonn's on South 76th Street, to get new wiper blades installed. We have been going to Richlonn's on South 76th Street for close to 30 years. On my 7th Jeep Rubicon now, there is nothing they can't fix on my Jeeps! The mechanics explain everything in detail to me, and actually talk me out of things that I "think" I need replaced! Awhile back I though I needed new back brakes. The mechanic took the wheels apart and showed me that I did not need new brakes! That saved me several hundred dollars. The mechanic was able to find the mysterious squeak and do a simple fix! And I "thought" I was due for a new air filter. The mechanic took the old filter out and blew air threw it and showed me that I didn't need a brand new air filter. They have also lent me an emergency gas can to rescue a friend, filled up my boat trailer tires and rechecked the tire pressure for me before driving up North, and helped me with so many things that a "family" does for each other! Richlonn's on South 76th Street is honest, fair, and they stand behind their work. I am proud to be able to write this positive review for them!
I highly recommend Steve and crew for repairing your Audi (and other m... read more I highly recommend Steve and crew for repairing your Audi (and other makes). After a long search for repairing my car, Steve was very helpful over the phone without even seeing the car. He gave me an honest opinion and range or repair cost - again, without seeing the car. I brought it in and he repaired it and a couple other things he found that were related. When I came to pick the car up, he noticed another issue when pulling it up for me. He brought it right back in the garage and let me borrow his car while they made this additional repair. I was not charged for this, as Steve took responsibility for it. Honesty and fair pricing is difficult to find, especially with cars that are expensive to fix, and I'm thrilled I've landed at a place I can trust and use moving forward. I highly recommend Auto Imports and Steve. Seth Mindel
I came home one day, got out of the car and heard a loud hissing sound... read more I came home one day, got out of the car and heard a loud hissing sound. Ran around the car trying to hear where it was coming from. Finally discovered it was one of the tires. I found the spot and discovered I had run over a broken-in-half razor blade about 1/2" long. I figured there was no way to plug such a long, narrow slice and was in for a tire-replacement. I searched for tire shops near me and Richlonn's came up as the closest so I called. I told them the story and asked them if there was any way to get the car in ASAP. This was in the late afternoon, so I figured i'd have to wait until morning. They checked the schedule and said that they could fit me in in an hour. So i filled the tire up and quickly drove there and dropped it off. In under two hours later I got a phone call saying my car was ready. I asked what kind of tire did they put on... They said that no tire replacement was needed and that they simply plugged the hole. I was expecting to pay at least 100 and ended up only paying less than 25! With emergency service none-the-less! After this encounter, I always go to Richlonn's. I trust them to be honest and they never fail me or let me down. Everyone is always friendly and respectful and their prices are more than fair. Andrew Heinlein
