Bad experience. Too many hidden prices. From $300 to over $600 at the ... read more Bad experience. Too many hidden prices. From $300 to over $600 at the end. No recommendations to fix car with AL SHOP
My car went in over a year ago for a misfire. They did $16000 worth of... read more My car went in over a year ago for a misfire. They did $16000 worth of "work" and still haven't fixed the misfire. When I got my car back this time I was told it was done. Misfires returned within 24hrs of having it. I popped my hood and found that there was now an oil leak from my turbo that wasn't there before, they stole my skid plate that was under the engine, and they didn't bother bolting down my battery. Only God knows what else they messed up on. Worst company I have ever delt with in my life
TLDR: contacted them once, have never been a customer, am now spamme... read more TLDR: contacted them once, have never been a customer, am now spammed with emails and texts. I asked VL for an estimate and they gave me a reasonable one. I did not have VL do the work in the end but I have received so many texts and emails thanking me for being a customer and asking me for reviews. Several times it was two texts and an email per day, normally it's thee per week, every week. A poor way to treat customers, a worse way to earn new ones. Does their shotgun to marketing approach reflect a shotgun approach to car repair? I don't know and I'll never find out. Go somewhere that'll respect you for being their customer.
