I had an issue with my car that was something that needed to be fixed;... read more I had an issue with my car that was something that needed to be fixed; I couldn't get around it. Will and Ben, at Terry's Car Care, were willing to try things before they recommended the big leap, the expensive repair. They actually tried two different things out first, and told me why they were going to try them. It raises their credibility for me because they weren't just trying to line their pockets in my expense. When it came time to do the final repair I felt better about it because we had tried the trial options first. Now it works great; it is fantastic. I have no complaints at all. Ben even made a followup call after awhile to see how it was going. They did a great job. I think Terry's Car Care will guide you along the way during repairs. They give insight on why they recommend what they recommend. I didn't feel like they were trying to see me as just a way to make money. This is important, because as a lay person they probably could have.
Do not go to this place for service. I took my 2008 Saturn Vue in for ... read more Do not go to this place for service. I took my 2008 Saturn Vue in for service and it sat in the shop for 8 days. The car had a small sputter during acceleration. The lady at the desk hung up on me two times! They could not fine the problem and after 8 days they refused to do any more service. I asked if they checked the plug wires and they said no but they could change them for 436.00. I took the car back and replaced all plugs and wires my self for 76.00. The problem has not come back since the change, This is one of the first things that should have been checked. They were ready to tear down the transmission to inspect it. But if the problem wasn't the transmission I would be charged for the labor. Please heed this warning! Do not give these people your business unless you have money to throw away.
