I’d been to this place before and they were professional and courteous... read more I’d been to this place before and they were professional and courteous, but the next time I sent my wife in for a diagnostic on her car, they never told her what it would cost. They made a few minor repairs without asking her or telling her they would perform them and then pulled a bait and switch by giving her an estimate for other ‘issues’ the diagnostic cost us $268 dollars. Im 44 and have had more cars than I could remember and Ive never been in any repair shop that cost nearly $300 just. To be told I need to spend another $1000 and no work done aside from a few clamps as I was told was done for free. This pandemic is making some small buisness forget their morals and tell wives that their blinker fluids needs to be changed all so they can make a few dollars
I called and zipped in quick to Richlonn's on South 76th Street, to ge... read more I called and zipped in quick to Richlonn's on South 76th Street, to get new wiper blades installed. We have been going to Richlonn's on South 76th Street for close to 30 years. On my 7th Jeep Rubicon now, there is nothing they can't fix on my Jeeps! The mechanics explain everything in detail to me, and actually talk me out of things that I "think" I need replaced! Awhile back I though I needed new back brakes. The mechanic took the wheels apart and showed me that I did not need new brakes! That saved me several hundred dollars. The mechanic was able to find the mysterious squeak and do a simple fix! And I "thought" I was due for a new air filter. The mechanic took the old filter out and blew air threw it and showed me that I didn't need a brand new air filter. They have also lent me an emergency gas can to rescue a friend, filled up my boat trailer tires and rechecked the tire pressure for me before driving up North, and helped me with so many things that a "family" does for each other! Richlonn's on South 76th Street is honest, fair, and they stand behind their work. I am proud to be able to write this positive review for them!
I mistakenly scheduled an oil change and tire rotation on their Haul o... read more I mistakenly scheduled an oil change and tire rotation on their Haul only day (Sunday) and received a text from the owner telling me to come in as they would be working on other vehicles later in the day. I was very impressed with their flexibility and customer service.
