Bad experience. Too many hidden prices. From $300 to over $600 at the ... read more Bad experience. Too many hidden prices. From $300 to over $600 at the end. No recommendations to fix car with AL SHOP
My car went in over a year ago for a misfire. They did $16000 worth of... read more My car went in over a year ago for a misfire. They did $16000 worth of "work" and still haven't fixed the misfire. When I got my car back this time I was told it was done. Misfires returned within 24hrs of having it. I popped my hood and found that there was now an oil leak from my turbo that wasn't there before, they stole my skid plate that was under the engine, and they didn't bother bolting down my battery. Only God knows what else they messed up on. Worst company I have ever delt with in my life
The work to my car was done well. The customer service and price is wh... read more The work to my car was done well. The customer service and price is why I will never return. When I scheduled an oil change with you, it was not communicated to me that you'd have my car all day. Beyond that, the presentation of diagnostic results was upsetting. The high pressure, catastrophic, and patronizing sales techniques were both scary and insulting. I took my car for a 2nd opinion and had the work done for over $1,000 less. Very unsatisfied.
