I regret taking my truck to gene. First of all he was very rude and c... read more I regret taking my truck to gene. First of all he was very rude and condescending to me, he talked to as if I knew nothing about my truck simply because I am a woman. I took my ford f150 to him for new brakes and he put on the wrong brake pads!!! Within 1 day of getting it back, the brakes were completely shot as they had been way over heated trying to stop my truck. I almost rear ended someone when they went out! I had he also re-build the transmission. This took over a week which seemed a little long to me, but he is a 1 man shop, no one else works there, which also seems odd to me now that I think back on it.... Long story short, I paid $5,000 for his services, he called to tell me that he had also found some bad wiring that needed to be placed, and that I needed a new radiator!!! I had had no previous issues with these parts before I took my truck to him. Long story short, I had to take my truck to ford for the brakes and talked gene's car care over with their service reps
This shop was happy to help me with my breakdown- They were really too... read more This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.
