I was a little concerned sending my college age daughter to the first ... read more I was a little concerned sending my college age daughter to the first repair she has needed for the used SAAB we found her over a year ago. While the car has been a gem, older parts sometimes wear out. I was impressed by their professionalism and the accuracy and honesty of their estimate and diagnosis. You hear stories about some shops taking advantage of young drivers, selling them repairs they don't need - but not these guys. These guys at Scanwest Autosport were totally professional, courteous, patient, and great at making my daughter feel comfortable in getting her automobile repaired, and repaired correctly. They gave her a fair and honest estimate, and fixed her Saab great. I couldn't recommend higher. They will get our business for as long as she keeps her Saab. Lamont S. Bellingham, WA
I really like these guys. They really know what they are doing and unl... read more I really like these guys. They really know what they are doing and unlike a lot of mechanics seem to really actually care about the quality of their work through their attention to detail and communication with the customer. I had them bring my car back to life which was neglected for a long time by me and I was surprised to they were able to actually fix all the issues for a very reasonable price. I feel like I can trust these guys which is all to often not how I feel when I have been to mechanics in the past over the years. Thanks Rali-Round, keep up the good work! Jason Elkins
I took my 95 Ford f150 here on the recommendation of Discount Tire for... read more I took my 95 Ford f150 here on the recommendation of Discount Tire for an alignment. I had replaced the entire front end linkage and the truck REALLY needed an alignment after that! They did the work as asked. I picked up the truck and they told me that things weren't really aligned because I needed a new pitman arm. I told them I'd be back in a few weeks. A few weeks or so later, I made an appointment to have the pitman arm replaced and the truck realigned. This was strategic on my part as it would immediately follow me replacing the front springs and shocks. I drop the car off, I pick it up and the camber looks insane. Must have been 5 to 10 degrees positive! VERY noticeable with the naked eye. I, of course, asked about the camber and was told that camber is not adjustable on the Ford twin I beam suspension. I paid my bill and went home where I did some research. Here's what I discovered... There is a camber bushing that needs to replaced on the twin I beam suspension. Correcting the camber is expensive (the bushings are about $60 each retail) but hardly impossible. Further, I learned that the pitman arm is a non-wearable item on a 95 F150. I am not seeking my money back from them. I made the mistake of trusting them and my penance is being out that money. Instead, when I say a place where I can write a review of this shop, I do. I want to tell everybody that these guys have no clue what they're doing. I didn't bring in anything bizarre or exotic, just a mid-90's Ford truck, something around 1 million of these things were built. This is not a rare car at all! This shop couldn't perform a simple task on a common vehicle and didn't know what they didn't know. Alternatively, they knew that they didn't do the job and simply lied to me.
