These people are great. They're patient and courteous no matter how si... read more These people are great. They're patient and courteous no matter how silly or technical I feel my question They explain so I understand. They seem to be on my side too, one place told me I needed expensive services and Laura explained exactly how and why I did not need what they said. I trust them completely.
Your customer service is wonderful. It's important that I feel I can t... read more Your customer service is wonderful. It's important that I feel I can trust who I take my car to & I trust ZahnTech. I'm glad I found you.
This shop was happy to help me with my breakdown- They were really too... read more This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.
