I was a little concerned sending my college age daughter to the first ... read more I was a little concerned sending my college age daughter to the first repair she has needed for the used SAAB we found her over a year ago. While the car has been a gem, older parts sometimes wear out. I was impressed by their professionalism and the accuracy and honesty of their estimate and diagnosis. You hear stories about some shops taking advantage of young drivers, selling them repairs they don't need - but not these guys. These guys at Scanwest Autosport were totally professional, courteous, patient, and great at making my daughter feel comfortable in getting her automobile repaired, and repaired correctly. They gave her a fair and honest estimate, and fixed her Saab great. I couldn't recommend higher. They will get our business for as long as she keeps her Saab. Lamont S. Bellingham, WA
This shop was happy to help me with my breakdown- They were really too... read more This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.
