Went to Randy's off road to have my vehicle worked on. Marc C. Mr arr... read more Went to Randy's off road to have my vehicle worked on. Marc C. Mr arrogant at the front counter gave me an estimate for my repair and install of new clutch. Well was I in for a real treat. These guys are so unprofessional and have the incompetence on a level you wouldn't believe.. The practices they follow or go by are unfathomable. BASIC INSTALLS AND PARTS REPAIR are just pain TERRIBLE. Its unfortunate a shop like this is able to be in business after they do such extremely poor repairs. Businesses like Randy's off road connection and Randy's Custom Exhaust owned by RANDY LYBBERT, that operate under a different entity like B and M of Western Washington Inc. ONE should question why there is no transparency and why someone would go to such lengths to hide your name. This business and people at the shop are truly taking advantage of uneducated people. MARYSVILLE IS A GREAT PLACE sad these guys are not in the publics best interest. Parts replaced or ruined by the incompetent mechanics will be at your expense, they honor and stand by nothing they touch. All reviews that consist of great service or a simple thanks, these stories are fake. They screw up simple procedures there is no possible way any work more complex could be performed on an excellent level. POOR PRACTICES , SUB PAR WORK , NO ACCOUNTABILITY , AND THE DISRESPECT TOWARDS CUSTOMERS. These are just a few of the issues you will encounter at Randy's off road. People in.Marysville and Smokey point deserve way better. Unreal what they can achieve by deceiving your perception..... simply STAY AWAY !!!
If you want to pay 350% markup on parts this is the place to go! When ... read more If you want to pay 350% markup on parts this is the place to go! When we picked up our motor home to get 2 rotors replaced we were shocked that they charged us 592.65 each for rotors! We had priced them before we took it there so we know they shouldn’t have paid more than 200.00 each. Asked to see an invoice for the rotors and wouldn’t come up with one. Do ya think they were hiding something? Also when they came in out Rv they had greasy shoes and greased up our carpet! Very unhappy!!!
Monte did a quick check, told me the exact price. Installed to new Co... read more Monte did a quick check, told me the exact price. Installed to new Coils & Spark Plug Assemblies. The Speed Sensor Checked out okay so he reset the Check Engine Light. He gave me an exact quote before he started the work. He got the work done quickly and I paid him. He came to my location. Now my V-10 is purring like a kitten. Monte is completely competent, his prices of very compettive and will definitely use him again. I have already recommended him to two of my friends with RV's. I give Monte 6 Stars!
