I have been a committed customer of Park Place for 5 years in a row. I... read more I have been a committed customer of Park Place for 5 years in a row. I spent thousands of dollars for car detailing at their workshop. During my last visit, I brought my brand new car for 3M clear bra installation. The vehicle was sparkling clean inside and there was no need to perform any interior work, neither was it explicitly requested. Despite this, their employee started vacuuming totally ignoring that the interior was clean. During vacuuming, they removed the plastic floor mat and threw it directly on my leather seat. It was later discovered that this action has resulted in several damages on the soft leather as the floor mat has sharp pins on its bottom side for better cohesion. When I attempted to politely stop them from doing that, their employees shouted at me and then assaulted me just because I was taking pictures to document damages caused to my car. I found this behavior totally unacceptable and returned a couple days after the incident to discuss the situation with their manager. I came by in the morning, waited for the manager in the detailing shop, who didn't show up within a reasonable amount of time. I stepped outside to take a work-related phone call. As I was coming back to the customer waiting area, I was approached by 2 men; one of them was holding some object in his pocket, what appears to have been a gun. They used offensive language right from the start. I ignored them and proceeded towards the building. After a short conversation with the manager, I went outside and was shocked to discover 3 police cars waiting near the Park Place Auto Salon's building. One of the men who attempted to collide with me earlier on was found to have been talking to the police officers, pointing towards me and shouting slandering statements such as "This guy belongs to the mafia!". He then deceptively told the police officer that I came to this place to harm his son who happened to have been working at Park Place's car wash. This was a pure defamation as the purpose of my visit was to simply talk to the manager. After a long conversation with the police officer, I realized that I'm dealing with a bunch of CRIMINALS and decided to leave and never come back to Park Place. It took me several years to recover from all the stress and moral shock caused by the life-threatening abuse demonstrated by Park Place employees and their affiliated people with criminals-like behavior. A full police report detailing the incident in question was shared with Ryan Vanderwel, the General Manager of Park Place, who blindly ignored to look at the facts and behaved like nothing really happened. I also provided a proof of utilizing car detailing services at Park Place LTD, which their management unfairly rejected and claimed that they have no ability to validate my claim and no record of my utilizing their services. This is just one more evidence of how Park Place LTD treats their loyal customers like me. Please rest assured that I have many better things to do with my life and time than to sit around and make accusations about Park Place. Everything that I stated that happened there is 100% true, believe it or not. It was astonishing to me, and therefore it justified being shared to warn off others from doing business with Park Place.
Took my vehicle to be tinted. Told me it would take about 4 hrs and en... read more Took my vehicle to be tinted. Told me it would take about 4 hrs and ended up taking 10hrs!!!! The next day when i had the chance to look over the tint. There was bubbles on every windows. All the edges look like crap. Told me he will fix all the bubbles and had me come back. After taking my car back and calmly telling him where i saw all the bubbles. Asked him what can he do about all bubbles on the rear window. he told me he couldn't fix it and there is nothing he can do. I then calmly told him I had other friends who had their tints done at other places who did a better job. He then started yelling and told me to go to another tint shop. I asked him to give me a refund and he refused!!! I did not yell nor raise my voice at him the whole time. He refused the fix and wouldn't give a refund! I would not recommend nor do business with this company!!!! Olson is the guys name i dealt with. He is a money stealing jerk!!!!
