Why you should not go to Midas on Hwy 99. Hopefully you will read t... read more Why you should not go to Midas on Hwy 99. Hopefully you will read this before you step into this shop. I feel for the current manager and employee's. This business goes through a lot of managers and employees. Why, because the problem is with the owner Bruce Costello. This tired and angry man reminds me of a Scrooge who never learned the lessons from the 3 ghosts. Imagine working for this person. "The customer is always wrong" is the motto he lives by. My story? Fact: I deposited cash to have my truck worked on at Midas on Hwy 99. Purpose of funds, Rebuild engine, electrical, etc. Fact: The manager and employee counted, verified the funds and gave me a Midas receipt. Fact: Owner (Bruce Costello) calls cops on the manager for stealing the cash. Manager admits to stealing the cash, goes to court, etc. Now, you would think the owner would make it right? Bruce Costello basically washed his hands of everything and told me I should be suing the manager, not Midas. This is the type of owner you are dealing with. I am happy to say after YEARS of lawyering up Bruce Costello finally had to pay up AND return my truck that he held onto. He and his lawyer were going to lose in this case "Green v. Costellos Auto Repair, LLC, et al 19-2-02714-06" so they finally settled. Bruce lost big time trying this crap. But that did not stop him from using delay after delay tactic in order to drag this out. Watch out, he will try this with you as well. Folks, run away from this place. The person that runs this business is a low life, dishonest, deceitful, lying, untruthful, insincere, swindling, and cheating owner.
$2880 for front and rear breaks , plus a master cylinder . Les Schuab ... read more $2880 for front and rear breaks , plus a master cylinder . Les Schuab did it for only $1400 and put new brake lines in. Master mechanic could not verify the cost for parts. never go there.
If I could give them a worse rating then this I would. I received abso... read more If I could give them a worse rating then this I would. I received absolutely horrible customer service by the owners, of all people. I went in using a coupon I had got off of Groupon and asked for an oil change. I was a first time customer of Meineke and thought they were offering a good deal through Groupon so I'd try it out. Bad mistake. I had only asked for an oil change nothing else, as my car did not need it and I was short for time. Before I knew it the mechanic came into the lobby and told me he broke part of my wheel while getting my tire off. I was confused as to what he was talking about so he led me into the back to show me. As he was explaining that the piece broke because of who ever put the tires on last tightened them too much and I would now pay for the part he broke, it hit me.........I didn't even ask him to be doing anything with my tires. When I asked why my tires were being messed with when all I wanted was an oil change, the Female owner said to me well we always do complementary tire rotation and I'm sure you were told that. At this point I'm getting pretty irritated and let them know that I did not ask anyone to touch my tires, and I shouldn't be paying for a part that is broken by their mechanic who performed a service I did not need, or ask for. The Male owner then stated fine I will take the charge off since you're whining so much about it. I waited around for 2 hours for their mechanic to fix it and never received so much as an apology from the owner, only the statement that it's better where they moved from because people aren't like they are around here. Can you believe it?! The point of the Groupon was for them to build up their customer base, but instead they lost more customers then they know. Businesses are build on word of mouth.....
