If I could give this company more than 5 stars I would! This was by fa... read more If I could give this company more than 5 stars I would! This was by far the most positive experience I have ever had when it comes time to car troubles and the stress they bring. Doug was amazing and honest and explained everything thoroughly and made the entire experience stress free. I highly recommend Doctor Honda! 100 stars rating!
Simply put they are the best!! Doug is that HONEST car mechanic we all... read more Simply put they are the best!! Doug is that HONEST car mechanic we all hope to find to service our cars. Have been a customer for over 7 years, and never have been let down. If you own a Honda/Acura give them a try. You will never go anywhere else.
I took my older vehicle here for a tune up. The front counter person m... read more I took my older vehicle here for a tune up. The front counter person made me uncomfortable from the start by being so promising of how well they will perform the job, as he stated the price. Normally, mechanics would like to take a look first. I was aware of a humming noise coming from the air filter section of the engine, but thought it would be corrected during the tune up. Once I was given a job status call with recommended services, the noise was not mentioned. But at pick up time, the counter person brings up the noise and a quick fix deal if I bring it back. (Half Labor Charge). I took it back. At pick up, he charged $125.00 for 1 hour labor which would be $250.00 an hour. I just paid! Over the next 2 days, the engine was stalling, riving up on it's own and not idling properly, so I took it back. Automatically, he started talking of more charges. When I mentioned the overpayment I had already paid, he stated that I'm the one who agreed to pay it. I still have to get their work corrected.
