We just discovered them on craigslist when we needed to fix one of the... read more We just discovered them on craigslist when we needed to fix one of the lights on our BMV 321i 2009 model. We called and left a message on the phone number provided and they called us back and we booked an appointment for same day. We met David the General Manager at the nicely decorated office and workshop at Chantilly. He was very professional and knowledgeable on BMWs. In fact we were very impressed with the diagnoses he gave us on other issues on our car. They also gave us a good discount on oil change and the icing was 2 year warranty for the parts we purchased from them which actually came from the dealership. They also gave us a good discount. The professionalism and attention to details was on point. Thanks David for a good job done. Emmanuel and Araba
I just want to tell anyone that is planning to go there to buy a car..... read more I just want to tell anyone that is planning to go there to buy a car..my advice to you DON'T DON'T DON'T.. it will be the biggest mistake you do in your life. The sales people are very pushy and they will give you a very rude behavior once you say give me a minute to think. And also asking any question is a big NO, they want to sell the car that's all, I went today for an oil change and I told them about a noise I hear from day one and the customer service MANAGER DOUG started yelling telling me how hard his life with dealing with customers and just walked away after that creating a big scene. I will never go there again and we will never ever recommend this place for anyone.
Route 15 Classic Garage I have been an avid BMW owner over the years ... read more Route 15 Classic Garage I have been an avid BMW owner over the years and am quite picky about how I get my car serviced. I have an aging BMW X5 and as most BMW owners well know, it’s not inexpensive to maintain these cars. When I visited the new Route 15 Classic Garage to get my safety inspection, I learned that they also offer mechanical services as well. They brought in some high quality experienced mechanics that have worked on both foreign and domestic cars. I also learned that they have all the equipment necessary to repair these vehicles just like the Dealers, so I thought I would give these guys a try at repairing my back brakes. The owner, Ed (very personable) told me he could get the brakes completed at a rate under $100 per hour, saving me roughly $20-$30 per hour vs the competition. He also offered flexibility with the equipment - using the same materials that BMW uses or as other options, similar suggested equipment, or equipment that I desired. I really liked the flexibility. I can honestly say, my brake repair job was done to my satisfaction, completed on time, and at a rate that was very reasonable. I was impressed with the staff of new employees here and their ability to do foreign car repairs. I had a great experience at this new repair facility and will definitely go back there again.
