2/10/2021 My car broke down near this shop, so I limped it in only... read more 2/10/2021 My car broke down near this shop, so I limped it in only to meet EID. He took my car overnight, called me to inform me my Upper Idler Pulley($71) and Lower Idler Pulley($69) and One missing Lug Nut($5) were the problem. After another ($47 diagnostic fee, a $95 one hour labor charge to install the parts, and $20 for a safety inspection, I paid EID $315 for the "services" telling him I would come back later to pick up my vehicle when I could get a ride. At some point from when I dropped my car off the night before to when I picked it up later in the afternoon the next day, my car was vandalized and damaged with feces, an emptied out ash tray of cigarette butts, and someones dirty clothing and masks and the perpetrator left a key to my surprise. When confronting EID about the vehicles property damage he could only explain that he had nothing to do with it and it could of happened anywhere. However my car was on his lot under his care custody and control during this entire time. It only could of happened during this time while on his lot. Even if the damage happened after I paid and the two hours before I picked it up one would think a concerned business owner would keep an eye on his customers property. However EID wants to try to explain what happened and whether it was his fault or not, the correct business thing to do would be to apologize and do what he could to fix the issue like reimburse me some of my overpriced service expenses for $20 worth of parts(please google upper and lower idler pulley costs for proof) and his dealership priced labor fees($95/hr) plus his diagnostic fee($47) on top of his overpriced labor and service costs, so that I could have my car professionally cleaned, especially with coronavirus running rampant. Instead he could only explain how he could not help me and to deal with it myself. I will never return to this business and will never recommend their service to anyone. DO NOT EVER GO HERE Sad b/c my parents who live near this location told me how they would take their vehicles here and how they no longer get service done there, SAD. I cannot blame them after this experience. Worst business experience I have ever received and that says a lot in this day and age. Truly Disgusting
Eid has been the best mechanic for my needs, always pleasant and worki... read more Eid has been the best mechanic for my needs, always pleasant and working with me on costs
I have been using the services of this business for years - since shor... read more I have been using the services of this business for years - since shortly after they opened it. At that time I had just moved to an apartment near to their location. There are several other similar businesses in the area, and I had been shopping around. Their labor charges at that time were $50.00 less than the best quote I received from others. Over the years, the others have steadily increased their labor charges, but the same is still true. I learned that in many of the other similar businesses, the person at the front gets a finder's fee for anything he can sell you in addition to what you ask for. That won't happen here. The owner, Eid, has routinely gone to great lengths to find the least expensive solution for my vehicle. He offers options, telling me the pros and cons of each option so I can make an informed decision before the work is done. There have been times when I took my car to him to have something done, and he would actually talk me out of what I asked for and explain why, when he clearly could have made that money. I recently took my car in for inspection and oil change and he not only did the inspection while I waited, but also told me I didn't need that oil changed yet - not until I had driven an additional 2000 miles. From this type of experience, I've learned that if he tells me I need something done, I can trust what he tells me. I highly recommend this business to my friends and neighbors.
