6/4/2022 Brought my mothers car in for inspection and I was in and out... read more 6/4/2022 Brought my mothers car in for inspection and I was in and out in less than 45 minutes… exceptionally pleased w the customer service provider all staff were extremely friendly and helpful. Happy, knowledgeable and very pleasant employees. Super super satisfied w the service received today… Chris Harper (mechanic/technician)
I have been a customer for several years – never had a reason to compl... read more I have been a customer for several years – never had a reason to complain but since I’ve been cheated, everyone should know what to expect. They say they honor warranties and work with them all the time but they will not bother to call the warranty provider and with their own interests in mind will say the warranty does NOT cover it. After pulling records from my warranty provider, they never called to even ask if it was covered – I had an ultimate warranty which was bumper to bumper equivalent. After bringing this up to the owner Marc Wilson, he said he didn’t care and it wasn’t his job to work with the warranty company and it’s my fault that it wasn’t submitted to warranty.
The staff are friendly, the service is fast, and the prices are very r... read more The staff are friendly, the service is fast, and the prices are very reasonable! I have used South Main Auto for car maintenance needs for years, and have never been disappointed. If I need maintenance on my vehicle and must be on the other side of town within 15 minutes, the crew will gladly shuttle me to my destination for free, and get me back to the shop at my convenience to pick up my vehicle! Hands down I recommend South Main Auto!
