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About Southshore Exxon
Southshore Exxon located at 14120 Hull Street Rd in Chesterfield, VA services vehicles for Auto Repair. Call (804) 739-7885 to book an appointment or to hear more about the services of Southshore Exxon.
This man is a running a poor business that in my opinion did a clear bait and switch I made reservations through Uhaul and was given a clear cost of 19.95 per day and 55 cents a mile I refused additional insurance in that I was covered under my personal insurance. When I picked up the rental I was not informed of having to use their insurance to rent or that their rate was different from that given to me by Uhaul however when I returned the truck the rate I was charged for mileage was 69 cents a mile and I was charged for additional insurance coverage so a bill that was quoted as 55 for an estimated fifty miles worth of use was now 83 dollars. When I disputed the charge I was told that the person needed to correct it was not available and that he would call me upon his arrival to the store later that day which never occurred. I have had to file a dispute with Uhaul and I hope that this gets corrected however I will never even buy a piece of gum from this man or facility because I will not have any confidence in his faithfulness as a business owner. It is not ok to not be upfront about the cost of your product and to sell it as one thing then charge another after the fact. If I could give a negative rating I would however to post this review it required me to give it at least one starThis man is a running a poor business that in my opinion did a clear bait and switch I made reservations through Uhaul and was given a clear cost of 19.95 per day and 55 cents a mile I refused additional insurance in that I was covered under my personal insurance. When I picked up the rental I was not informed of having to use their insurance to rent or that their rate was different from that given to me by Uhaul however when I returned the truck the rate I was charged for mileage was 69 cents a mile and I was charged for additional insurance coverage so a bill that was quoted as 55 for an estimated fifty miles worth of use was now 83 dollars. When I disputed the charge I was told that the person needed to correct it was not available and that he would call me upon his arrival to the store later that day which never occurred. I have had to file a dispute with Uhaul and I hope that this gets corrected however I will never even buy a piece of gum from this man or facility because I will not have any confidence in his faithfulness as a business owner. It is not ok to not be upfront about the cost of your product and to sell it as one thing then charge another after the fact. If I could give a negative rating I would however to post this review it required me to give it at least one star
Business Information
Business Name: Southshore Exxon
Address: 14120 Hull Street Rd
Phone Number: (804) 739-7885
Email: not listed
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