My husband and I purchased our first Mercedes Benz on 2/26/2017. We c... read more My husband and I purchased our first Mercedes Benz on 2/26/2017. We came by late the day before and were greeted by Anton Mursin. He was very enthusiastic, knowledgeable, and personable and didn't make us feel pressured which was comforting. This enabled us to explore the vehicle, ask questions, and test drive the GLE 350....which was refreshing. He really has a way of making you feel excited about the vehicle. We explained that we needed to come back the next day due to other obligations, so Anton was sure to set an appointment for us. Upon our return the next day, we continued to get terrific service:) We test drove the vehicle once more, and made our decision to purchase our new Mercedes Benz! This was a very positive experience and we would definitely recommend both Anton Mursin and Mercedes Benz of Chantilly! Additionally, we would like to mention and thank Eric Carlson. While we were late for our appointment the day of our purchase...Anton was assisting a client and Mr. Carlson was happy to assist us until Anton was available. He was very knowledgeable about the GLE 350, answered additional questions that we had, and was very professional and allowed us to test drive the automobile one last time before making our final decision. Once again, we felt no pressure and were able to make our decision. We would recommend Eric Carlson, great guy! Great service, two great Salesmen and a great car! Thanks so much and we look forward to a great relationship! v/r, The Rice Family
We just discovered them on craigslist when we needed to fix one of the... read more We just discovered them on craigslist when we needed to fix one of the lights on our BMV 321i 2009 model. We called and left a message on the phone number provided and they called us back and we booked an appointment for same day. We met David the General Manager at the nicely decorated office and workshop at Chantilly. He was very professional and knowledgeable on BMWs. In fact we were very impressed with the diagnoses he gave us on other issues on our car. They also gave us a good discount on oil change and the icing was 2 year warranty for the parts we purchased from them which actually came from the dealership. They also gave us a good discount. The professionalism and attention to details was on point. Thanks David for a good job done. Emmanuel and Araba
I just want to tell anyone that is planning to go there to buy a car..... read more I just want to tell anyone that is planning to go there to buy a car..my advice to you DON'T DON'T DON'T.. it will be the biggest mistake you do in your life. The sales people are very pushy and they will give you a very rude behavior once you say give me a minute to think. And also asking any question is a big NO, they want to sell the car that's all, I went today for an oil change and I told them about a noise I hear from day one and the customer service MANAGER DOUG started yelling telling me how hard his life with dealing with customers and just walked away after that creating a big scene. I will never go there again and we will never ever recommend this place for anyone.
