Sean came to replace a fuel Pump (that we provided). He gave me a quot... read more Sean came to replace a fuel Pump (that we provided). He gave me a quote of $330 and 3hr job. After a couple hrs. he came to me and said he couldn't get the ring off even after buying a specialty part. He then told me he had to buy a new ring. Two weeks later he came back and after I think another 3 hrs. he charged me $169. He then said you have an exhaust leak to which I said I know. Then he said "It would've been nice to know it had a full tank of gas". Does he think since he was here the first time I went and filled it? A few days later we took to get the exhaust leak when they put it up on the rack they said "did someone work on this recently?" They showed me he didn't bolt on on of the tank straps, left 2 hoses unconnected and the ring was all buggered up and had a hole gas was leaking out. So it was clear to me he put on the old ring. When I called him he said "we can cover it under warranty and said " I put it on hand tight and I have video of it." I said I was under the van and had pictures which I sent him. He set an appt for Dec 23 haven't seen or heard him since. He seems like nice guy but I would never trust him to touch my cars ever again.
Amazing, honest and incredible work! I went in for a brake inspection ... read more Amazing, honest and incredible work! I went in for a brake inspection and an oil change and upon completion they told me exactly what was wrong with my brakes, what it would cost to fix it, what the warranty would be and how long it would take. Having no coupons in hand I was planning on paying the full price for the services. Keith stepped in and told me that he would give me the coupon price for the services rendered and took care of the inspection charge cutting my bill by 3/4! I would very much recommend this place to anyone looking for good, quality, honest and reliable automotive work. -Kyle
As a women I feel intimidated when I have to have anything done on my ... read more As a women I feel intimidated when I have to have anything done on my car because I do not know anything about it. I was pleasantly surprised by the helpfulness of Dennis and Russ. They made me feel in control of the repair, showed me the part that was leaking and explained what it did. They did not talk down to me as a women and asked me if I had any other questions they could answer. I loved that they took me home since the car had to cool down before they could do the repair and the total bill was less then they had quoted. I have found a great new shop and will be telling all my friends about them. What a great family business. I got there just as they were doing some painting inside and they apologized for the stacks of equipment and parts outside while they finished painting during the night. When I went back the next day to pick up my car it looked so clean and bright inside. I was impressed that they had done so much in such a small amount of time. Susan Bailey
