While I was there Newsmax was playing in the waiting room. I will not... read more While I was there Newsmax was playing in the waiting room. I will not patronize a company who believes in lies that threaten our democracy and I will not return. Makes me sad because it's a great company. Cancel culture? Call it what you will but I decide where I spend my money.
Took car in to get looked at. Egan told me it needed a radiator and br... read more Took car in to get looked at. Egan told me it needed a radiator and brake flush. Took it in and 3 days and $200 later the work was done. As I left the brakes felt squishy. Took it back the next day and said it felt like the brakes needed to be bled. Left the car and they said they bled them. Felt the same. There was still air in the brake line. Either they don't know how to bleed brakes or they didn't bother trying and just gave me lip service. My father, who isn't a mechanic, showed me how to bleed the brakes and when he was done the softness was gone. He told me it was good lesson on how finding a good honest mechanic is difficult. For $200 I shouldn't have to be doing work to get things to, well, work right. 2 stars for the fluid I guess.
Sean came to replace a fuel Pump (that we provided). He gave me a quot... read more Sean came to replace a fuel Pump (that we provided). He gave me a quote of $330 and 3hr job. After a couple hrs. he came to me and said he couldn't get the ring off even after buying a specialty part. He then told me he had to buy a new ring. Two weeks later he came back and after I think another 3 hrs. he charged me $169. He then said you have an exhaust leak to which I said I know. Then he said "It would've been nice to know it had a full tank of gas". Does he think since he was here the first time I went and filled it? A few days later we took to get the exhaust leak when they put it up on the rack they said "did someone work on this recently?" They showed me he didn't bolt on on of the tank straps, left 2 hoses unconnected and the ring was all buggered up and had a hole gas was leaking out. So it was clear to me he put on the old ring. When I called him he said "we can cover it under warranty and said " I put it on hand tight and I have video of it." I said I was under the van and had pictures which I sent him. He set an appt for Dec 23 haven't seen or heard him since. He seems like nice guy but I would never trust him to touch my cars ever again.
