While I was there Newsmax was playing in the waiting room. I will not... read more While I was there Newsmax was playing in the waiting room. I will not patronize a company who believes in lies that threaten our democracy and I will not return. Makes me sad because it's a great company. Cancel culture? Call it what you will but I decide where I spend my money.
Took car in to get looked at. Egan told me it needed a radiator and br... read more Took car in to get looked at. Egan told me it needed a radiator and brake flush. Took it in and 3 days and $200 later the work was done. As I left the brakes felt squishy. Took it back the next day and said it felt like the brakes needed to be bled. Left the car and they said they bled them. Felt the same. There was still air in the brake line. Either they don't know how to bleed brakes or they didn't bother trying and just gave me lip service. My father, who isn't a mechanic, showed me how to bleed the brakes and when he was done the softness was gone. He told me it was good lesson on how finding a good honest mechanic is difficult. For $200 I shouldn't have to be doing work to get things to, well, work right. 2 stars for the fluid I guess.
The shop did some prior work for me in July and I spent $5749.62 and t... read more The shop did some prior work for me in July and I spent $5749.62 and told my truck would run like a new truck. I received a FIXED FOREVER parts and labor Warranty. Now the first part of September my service engine light comes on so I take it back to Steve's to have it checked out. They stated they would run a test after they pulled the codes. Call back and just the gas cap, no big deal, until I went to get my truck and they wanted over $200.00 for the gas cap. They told me that I was informed on the phone about the cost and I stated why would I be so upset if I agreed to that much for a gas cap. He stated he would check the call and I said go ahead and you will find you never told me about the extra charges just to put on a new gas cap. Both Kathy and I have had our vehicles worked on here before and they seem honest in the beginning but watch out after that. I don't like being lied to and I surely would not pay $200.00 for a gas cap. Once confronted they only charged me for a $26.00 gas cap, still expensive and did not honor my Car Care Club discount that cost me $99.95. Don't be afraid to stand up for what is right even if they get mad and pout like a child who just got caught with their hand in the cookie jar.
