On my most recent visit Mike Palmer Automotive identified my problem (... read more On my most recent visit Mike Palmer Automotive identified my problem (a loose belt) and fixed it for me in a timely manner at no charge. I have been going to Mike Palmer Automotive for years and I have been very satisfied with them. Mike, Vanessa and all of the mechanics have been great at explaining what is wrong without making you feel stupid. They let you know which repairs need to be done and which repairs can wait. They fix your car in a timely manner at a fair price. They even let you use a loaner car for free while yours is in the shop (all you have to do is pay for the gas you use.) I would highly recommend them to anyone!
These guys are great! Sam and his crew are friendly and honest. Kapps ... read more These guys are great! Sam and his crew are friendly and honest. Kapps has been servicing my vehicles for years.. They consistently diagnose and repair problems efficiently and always at a fraction of dealership pricing. From routine maintenance to complete overhaul, I would trust Kapps to get the job done right. Highly recommended!! Larry K. Highland, UT
Sam is awesome to work with. He has done all of the major services or... read more Sam is awesome to work with. He has done all of the major services or repairs on my Audi A6. They always seem to be able to get me in on short notice and complete the work on time or ahead of schedule. I have had no issues with any of the repairs or maintenance services they have provided. True story: They replaced my brakes with some after market brakes that were supposed to be awesome. However, after a week or so the brakes started to squeal. I called Sam and told him the problem. His response was, "bring the car in immediately and we'll swap out the brakes for OEM brakes. We can't have you driving your Audi with squeaky brakes." I took the car in, they swapped out the brakes the same day and didn't charge me a dime. Awesome customer service. I recently was in the market to purchase another Audi and before doing so had Sam check it out to see if there were any major problems. In 5 minutes he was able to let me know that the previous owner hadn't run synthetic oil and that a gasket was leaking. He saved me from buying a "problem" car. Oh, and he didn't charge me anything for it. These guys know European cars and treat their clients very well. They are much cheaper than the dealership and an absolute pleasure to do business with. Their new shop in Pleasant Grove is much nicer and easier to find. David P Highland UT
