!IF YOU ARE A YOUNG WOMAN DO NOT GO HERE, THE OWNER WILL OVER CHARGE Y... read more !IF YOU ARE A YOUNG WOMAN DO NOT GO HERE, THE OWNER WILL OVER CHARGE YOU, DEGRADE YOU AND HUMILIATE YOU!! HE WILL THEN ASK IF YOURE “DADDY CAN PAY THE OUTRAGEOUS AMOUNT OF STUFF THEY DID TO YOUR CAR WITHOUT PERMISSION SINCE YOU REFUSED AND NEVER AGREED. I was at this shop yesterday for a simple smoke test to find out what was wrong with my car, we agreed on a smoke test only, I left my car for a few hours to get a call back that the owner of the shop “went ahead “ and fixed a bunch of stuff we didn’t even go over, he then continued to go in about how I had to pay for the gas because he DROVE MY CAR TO GET PARTS I DIDNT APPROVE OR EVEN AWARE I NEEDED. He was very unprofessional and when I said we didn’t agree on that and why he didn’t call me he said that he did it out of his goodwill just to fix it and I had to pay the bill I had no idea of, a simple 100$ smoke test went up too over 600-700$ in labor and repairs. He then degraded me and humiliated me by shoving his finger in my face and telling me I am not speak until he does. This is an old man talking to a 25 years old woman, he swore and stated that he never wants to see me or my “fucking car “ agian. I had to have my dad come in and help me due to the disrespect and this man making me cry and feeling cornered and helpless. IF MY DAD WOULDNT HAVE COME IN THIS MAN WOULD HAVE TOOK ADVANTAGE OF ME TO THE POINT I WAS SO CLOSE TO CALLING THE COPS. This man then told me to step out of the room so him and my dad could talk even though I was the paying customer , he degraded me and made me feel like as a woman I had no power, and I needed my “dad” and at that point no 25 year old woman should have to call her dad crying over a man degrading and humiliating and “shhsing “ his grown daughter over trying to figure out a payment plan. He agrees to 300$ all I had at the time and I said that’s fine but I will be letting other young woman know that you take advantage and he continued to say “I will just raise the price agian” I honestly do t know why I didn’t call the cops on this disgusting crook This man is a terrible man and if you’re reading this review I hope you know I will be getting other people to leave reviews. You should not be in business and you need some mental help on top of that, you are a disgusting human being.
Sean came to replace a fuel Pump (that we provided). He gave me a quot... read more Sean came to replace a fuel Pump (that we provided). He gave me a quote of $330 and 3hr job. After a couple hrs. he came to me and said he couldn't get the ring off even after buying a specialty part. He then told me he had to buy a new ring. Two weeks later he came back and after I think another 3 hrs. he charged me $169. He then said you have an exhaust leak to which I said I know. Then he said "It would've been nice to know it had a full tank of gas". Does he think since he was here the first time I went and filled it? A few days later we took to get the exhaust leak when they put it up on the rack they said "did someone work on this recently?" They showed me he didn't bolt on on of the tank straps, left 2 hoses unconnected and the ring was all buggered up and had a hole gas was leaking out. So it was clear to me he put on the old ring. When I called him he said "we can cover it under warranty and said " I put it on hand tight and I have video of it." I said I was under the van and had pictures which I sent him. He set an appt for Dec 23 haven't seen or heard him since. He seems like nice guy but I would never trust him to touch my cars ever again.
On my most recent visit Mike Palmer Automotive identified my problem (... read more On my most recent visit Mike Palmer Automotive identified my problem (a loose belt) and fixed it for me in a timely manner at no charge. I have been going to Mike Palmer Automotive for years and I have been very satisfied with them. Mike, Vanessa and all of the mechanics have been great at explaining what is wrong without making you feel stupid. They let you know which repairs need to be done and which repairs can wait. They fix your car in a timely manner at a fair price. They even let you use a loaner car for free while yours is in the shop (all you have to do is pay for the gas you use.) I would highly recommend them to anyone!
