!IF YOU ARE A YOUNG WOMAN DO NOT GO HERE, THE OWNER WILL OVER CHARGE Y... read more !IF YOU ARE A YOUNG WOMAN DO NOT GO HERE, THE OWNER WILL OVER CHARGE YOU, DEGRADE YOU AND HUMILIATE YOU!! HE WILL THEN ASK IF YOURE “DADDY CAN PAY THE OUTRAGEOUS AMOUNT OF STUFF THEY DID TO YOUR CAR WITHOUT PERMISSION SINCE YOU REFUSED AND NEVER AGREED. I was at this shop yesterday for a simple smoke test to find out what was wrong with my car, we agreed on a smoke test only, I left my car for a few hours to get a call back that the owner of the shop “went ahead “ and fixed a bunch of stuff we didn’t even go over, he then continued to go in about how I had to pay for the gas because he DROVE MY CAR TO GET PARTS I DIDNT APPROVE OR EVEN AWARE I NEEDED. He was very unprofessional and when I said we didn’t agree on that and why he didn’t call me he said that he did it out of his goodwill just to fix it and I had to pay the bill I had no idea of, a simple 100$ smoke test went up too over 600-700$ in labor and repairs. He then degraded me and humiliated me by shoving his finger in my face and telling me I am not speak until he does. This is an old man talking to a 25 years old woman, he swore and stated that he never wants to see me or my “fucking car “ agian. I had to have my dad come in and help me due to the disrespect and this man making me cry and feeling cornered and helpless. IF MY DAD WOULDNT HAVE COME IN THIS MAN WOULD HAVE TOOK ADVANTAGE OF ME TO THE POINT I WAS SO CLOSE TO CALLING THE COPS. This man then told me to step out of the room so him and my dad could talk even though I was the paying customer , he degraded me and made me feel like as a woman I had no power, and I needed my “dad” and at that point no 25 year old woman should have to call her dad crying over a man degrading and humiliating and “shhsing “ his grown daughter over trying to figure out a payment plan. He agrees to 300$ all I had at the time and I said that’s fine but I will be letting other young woman know that you take advantage and he continued to say “I will just raise the price agian” I honestly do t know why I didn’t call the cops on this disgusting crook This man is a terrible man and if you’re reading this review I hope you know I will be getting other people to leave reviews. You should not be in business and you need some mental help on top of that, you are a disgusting human being.
Took my Subie in for an oil change. I usually always put synthetic oi... read more Took my Subie in for an oil change. I usually always put synthetic oil in my car but he insisted on putting regular Valvoline in my car and charged me synthetic price for it. Will never go back.
Plowgian Auto receives 0 stars from me today. Today I give Plowg... read more Plowgian Auto receives 0 stars from me today. Today I give Plowgian Auto in Salt Lake City, UT 0 Stars, 0 Stars for Integrity, 0 Stars for their honesty, and accountability to this customer. It is my recommendation to not go to this poor excuse of a mechanic if you desire to have them stand behind their work. Behind their bright cheery smile lives deception, and cold heartedness. I give Plowgian a huge thumbs down !!! I was coming from Canada to Arizona, January 2018, and developed a head gasket leak. I was greeted by Jeff Plowgian with a bright and cheery smile and wonderful promises to repair my vehicle. The head gasket and head and exhaust manifold were replaced. A week later, in Sedona Arizona, my power steering went, my radiator blew and harmonic crankshaft balancer went. I called Plowgian to discuss this matter. Jeff told me of his great sorrow and would reimburse me my $3200, but shortly after spoke with his attorney and the price dropped to about $2000. I told him of the cost to repair the damage to my engine or the cost to replace the engine. He spoke to the Sedona Mechanic who clearly stated that faulty reassembly of the crankshaft key and pulley system caused this problem. My last conversation with Plowgian the price had gone down to $500 to replace the harmonica balancer. I asked about towing costs, car rentals and he said $500 was the best he could offer. Plowgians Insurance company sent their technician to my home to run an analysis on my truck. As soon as he looked at it, he saw the power steering unit was not aligned properly and stated that this was where the problem began ( an external examination ). He submitted this to Plowgians insurance company and their adjuster said his report stated the current problem was not due to faulty mechanics, but due to wear and tear. I have 360,000 miles on my Toyota Tacoma ( known to get over 600,000 miles). I told her that the technician took a video and told me the real cause and she got irate, because it contradicted her evaluation to offer no compensation. Common with insurance companies. I contacted an attorney to assist in a small claims suit. I towed my truck back to my home town and the mechanic there said the same thing, upon running a diagnostic. Plowgians faulty reassembly was the cause of the problem. We went to small claims court with signed documents from both mechanics and the case was lost, even though it was clearly stated that Plowgian was at fault. Prior to court, when I spoke with Plowgian they said if I could tow it in, they would be able to do their own diagnosis and gladly repair it, versus trusting the diagnosis of these other mechanics. I am about 600 miles away and it would be very expensive to transport my vehicle. I received no compensation for Plowgians damage to my vehicle, no reimbursement for towing costs, car rentals and any other inconvenience that I suffered through. For a month I did not have a vehicle and Plowgian did absolutely nothing. Today I give Plowgian 0 Stars, 0 Stars for Integrity, 0 Stars for their honesty, and accountability to this customer. It is my recommendation to not go to this poor excuse of a mechanic if you desire to have them stand behind their work. Behind their bright cheery smile lives deception, and cold heartedness. I give Plowgian a huge thumbs down!!!
