Sheppard Automotive and Muffler

Maybe this place is great I wouldn't know. I made an appointment here online. I received 2 emails confirming as well as two text appointment reminders. I showed up for my appointment and the guy said sorry we are closed. I said I made an appointment online told him about the emails and text and he said sorry. Not anything else or even lets rescahedule anything. I was likw okay guess not and walked out. So to say the least I won't go back there and wouldn't recommend them ot their customer service skills. I would have sceduled somewhere else, however their hours at the location sat 9 to 1 on Saturdays...lesson learned.

Very good work and honest!  I recommend Milt to all my friends and family, it is tough to find these qualities in a mechanic. 


Tony K.
Wichita Falls, TX

We first started coming to Sheppard Automotive after we blew a tire near their location and didn't have the tools to change it. Someone came out without prompting to ask if we needed help. We mentioned we didn't have the right tools but no money on us to pay for them. The guy ran back in came back with the tools we needed, changed the tire, and sent us on our way with nothing more than have a nice day. We choose to come in next time we needed regular maintenance and Milt always gets our cars in quick and doesn't charge an arm and a leg for labor. We would recommend Sheppard Automotive to anyone!

Sharon R.
Wichita Falls, TX