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Alignment in White Settlement

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Auto Reviews in the White Settlement Area

  • I wanted to wait a bit before posting a review just to be positive I w... read more I wanted to wait a bit before posting a review just to be positive I was as pleased with the work as I initially thought, and by golly, I am! Due to Covid restrictions (I guess) my regular repair shop has been closed, and my car was making scary awful noises as I drove (never a good feeling). Car repairs are never easy for a single gal that knows absolutely zero about cars, especially when looking for a new mechanic (get ripped off much)! Anyway, I was given a recommendation by someone I barely knew to go to Jerry at Christian's Auto Repair, and man oh man, am I thrilled I acted on the recommendation! My car is older (2008), and it is driving like a brand new vehicle. I look down and I am going 85 mph (I never normally speed in my "beater" car), and the ride is as smooth and quiet as a new car! Thoroughly pleased with the kindness and professionalism I received at Christians on Dallas Road in Grapevine, and I will be return there going forward for maintenance and repairs. Thanks so much Jerry!

  • Great service, friendly staff. I got a tow to the shop and my car fixe... read more Great service, friendly staff. I got a tow to the shop and my car fixed in 24 hours, without any hassle. The price was reasonable and best of all, the mechanics are honest. I'll be taking my car here from now on! Mike P. Grapevine, TX

  • CassidyreviewedLowetech Auto Service

    LoweTech was the first place I took my car in Arlington in January 201... read more LoweTech was the first place I took my car in Arlington in January 2015 and they completed the job. They are closed all weekend, which caused me to be without a car longer than expected, but that's understandable and I knew that going in. Just expect it. I've personally only met 2 of the brothers. One, a larger gentleman with a little longer hair, has his good days and bad days it seems. He certainly has some customer service skills. The thinner, somewhat older looking brother (who did the work on my car) acted as if I was a burden by being there. The price was fair, but when I asked questions about the work to be done the issue with the vehicle was not really explained, and any questions I had were responded to with one two word answers. I don't feel they did it intentionally, however I left without a full understanding of why the damage had occurred, what could be done to prevent it, or how to tell if any other issues were present. They seemed honest, and it was affordable. However, I don't think they have very good human relations skills, and I would have loved to have known what exactly was wrong with my car and how it occurred. Short of being rude myself, I did everything I could to pull it out of them. Recently, the owners posted a response to this review on another reviewing site. The response not only refuted what I said, but never addressed me directly to rectify the situation. This response illustrates what I experienced at the shop. I would have been receptive to a direct response and would have likely amended my review, as I believe in second chances. Where they are located is loaded with mechanics (just down the street is a much better shop - see my other reviews) so you would think they would try to do something to set themselves apart from the places around them by offering a more customer friendly experience.

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