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About NTB National Tire and Battery
NTB National Tire and Battery located at 301 W Bay Area Boulevard in Webster, TX services vehicles for Brake Repair, Retail Tire, Truck Tire Repair, Tire Changes, Car Battery Installation, Tire Repair. Call (281) 332-5541 to book an appointment or to hear more about the services of NTB National Tire and Battery.
So I had my coil cracked for my spark plug case. Told them that's what it was because I could see the crack. So they spend 8 hours looking at other stuff. I get back in my car and now it's stalling. I can smell burning. Oh, did I mention they kept cranking and cranking my car over and over and now the check engine light is on. Yeah. So for two months, I keep emailing and going to get it fixed and they keep adding something different is wrong with it. Also, they fired their whole staff after my incident and so now they keep saying it wasn't them who worked on my car. So I go to a friend at GM and he says it could be two things. We change a few things out that he thinks they might try and pull and they did! So I tell them no, that's not it. They say nothing is wrong. So I email and a district manager calls and starts calling me a liar and an idiot and telling me I don't know anything. Never go there. Ever. They flushed my coolant and forgot to put the cap on and I found out after 5 hours of driving to another city. They forgot to put oil in my car after a change. Just don't go. Not worth it.So I had my coil cracked for my spark plug case. Told them that's what it was because I could see the crack. So they spend 8 hours looking at other stuff. I get back in my car and now it's stalling. I can smell burning. Oh, did I mention they kept cranking and cranking my car over and over and now the check engine light is on. Yeah. So for two months, I keep emailing and going to get it fixed and they keep adding something different is wrong with it. Also, they fired their whole staff after my incident and so now they keep saying it wasn't them who worked on my car. So I go to a friend at GM and he says it could be two things. We change a few things out that he thinks they might try and pull and they did! So I tell them no, that's not it. They say nothing is wrong. So I email and a district manager calls and starts calling me a liar and an idiot and telling me I don't know anything. Never go there. Ever. They flushed my coolant and forgot to put the cap on and I found out after 5 hours of driving to another city. They forgot to put oil in my car after a change. Just don't go. Not worth it.
An inexperienced NTB technician failed to properly attach the oil filter on my car when I got an oil change and as a result my engine seized and my car is destroyed. They are refusing to provide me a rental car while their insurance company tries to figure it out. It has been 7 days and nothing has been done. Service is abysmal, accountability non-existent. A terrible company that has no idea the impact that their failures have on the lives of their customer. Do not trust this place to do anything, even the simplest of tasks.An inexperienced NTB technician failed to properly attach the oil filter on my car when I got an oil change and as a result my engine seized and my car is destroyed. They are refusing to provide me a rental car while their insurance company tries to figure it out. It has been 7 days and nothing has been done. Service is abysmal, accountability non-existent. A terrible company that has no idea the impact that their failures have on the lives of their customer. Do not trust this place to do anything, even the simplest of tasks.
Business Information
Business Name: NTB National Tire and Battery
Address: 301 W Bay Area Boulevard
Phone Number: (281) 332-5541
Email: not listed
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