I bought a car from the BMW Specialist who worked there Josh Krustchin... read more I bought a car from the BMW Specialist who worked there Josh Krustchinsky, the car had some major issue and it was denied by all. White smoke was present off and on and clanking noise on a right turn and died and won't start of the day I picked the car up. This was over several months and discussion to have the car evaluated for safety and future expensive on a current purchase of this used care to determine if the car should be return for refund. I was told the car did have the issues of white smoke months later and the noise both were address at no cost to me and was fine. If these issue were present and sell of vehicle than these expenses and issues would have not lead me to purchase the car. We went to court over the issue and it was stated the car was in good working condition and not any problems. I lost my case and had to buy another battery and alternator for this fine running car. After an evaluation at BMW Austin Idetail for sell report stated the internal oil leak would require taking the engine apart to fix and the clanking was a sway bar hydraulic leak in the front and rear. So the adjusting of coils that donot exist on this car and the engine being a major repair. It is impossible to state the car is in good driving condition. Than you also told the customer to feel safe in the car and repairs or complete no problems and all fabricated to move. I am sorry but after this nightmare and the lack of integrity to tell the truth to me and in court. I wouldn't have my car service there or conduct any other business. I have a car I can't drive and out of several thousands of dollars in this deal. The star is for the Brandon who wasn't afraid to tell the truth about the car and not cover up the white smoke and engine problem denied by all. two thumbs way up for his courtesy and professional attitude. Great job young man.
It’s never fun to take your vehicles in for repairs, but I have to say... read more It’s never fun to take your vehicles in for repairs, but I have to say that Reva (spelling?) made it as pleasurable as possible. My truck was ready sooner than promised. I couldn’t be happier with the service. Ben Wooten
It's a hot Texas summer and my car's AC had been down for months. I as... read more It's a hot Texas summer and my car's AC had been down for months. I ask around for a quote for my problem and they're the first to respond back. After reading through many great reviews, I decided to stop by on a Saturday (which is their "First Come-First Served" day of the week). I managed to be first. I get a diagnosis on my issue and set the appointment date. I end up showing up an hour early to my appointment which they didn't mind at all. A two hour wait later and they are pleased to let me know that they were able to salvage and reuse the parts I had had in prior and the only thing they had to actually repair was the electrical on my AC. They saved me money and I was both surprised and grateful for their honesty. Considering the positive experience I've had, I've recommended them to a few of my co-workers. I am happy to say I will be using their services again in the future when the time comes. Thank you Joe and Reeva! Tiffany Jones
