I took my car to this shop which was provided by my insurance. first o... read more I took my car to this shop which was provided by my insurance. first of all, they were late one week. Second, they told me the reservoir is on back order which is understanding, however, at the time I wanted to pick up my car the flare was missing, the cowl seals were broken unchanged, the fender was not aligned, the license frame along with the license itself were missing. I paid the deductible and picked up the car and then let them know about the issue. My advisor was Covell Crosby he did not respond to a single email from me or insurance, but after one week of ghosting me, I went in person to talk to the manager Jason. I started to let him know about what happened, he said what do you want? talking about it will not fix the issue, he even did not want to listen or at least say an apology for the poor communication. So basically, waste of time and money for you if you choose this office and they are not respectful at all. I found the flare from Toyota of Dallas one day after picking my car up and let them know yet they kept ignoring me.
I have taken both cars on a couple of occasions. They are great at the... read more I have taken both cars on a couple of occasions. They are great at the complicated issues. The cars are getting older and are starting to have issues. I can trust the team to diagnose everything correctly. On a recent visit, I was following my wife in her car. Her comment, "Autocare European, won't they be expensive?" The answer is they are very affordable. Plus on one visit they gave me a loan car. Plus, they detail the car on each visit. I am sold.
These guys are the best! Took my 06 Audi A4 in because I had a check e... read more These guys are the best! Took my 06 Audi A4 in because I had a check engine light on and it was running rough. Found them on Google so I took it in and they checked it out right away. Took me it was probably my ignition coils or spark plugs right off the bat. I left the car there and in an hour they called me back and said I had a bad coil on my #2 cylinder. They fixed it up the same day and told me if I went to the dealer it would have cost easily an extra $150 plus diagnostic charges. They were so helpful and they cleaned my car inside and out. I would highly recommend them to anyone and will definitely be returning whenever I have any issues.
