I took my car to this shop which was provided by my insurance. first o... read more I took my car to this shop which was provided by my insurance. first of all, they were late one week. Second, they told me the reservoir is on back order which is understanding, however, at the time I wanted to pick up my car the flare was missing, the cowl seals were broken unchanged, the fender was not aligned, the license frame along with the license itself were missing. I paid the deductible and picked up the car and then let them know about the issue. My advisor was Covell Crosby he did not respond to a single email from me or insurance, but after one week of ghosting me, I went in person to talk to the manager Jason. I started to let him know about what happened, he said what do you want? talking about it will not fix the issue, he even did not want to listen or at least say an apology for the poor communication. So basically, waste of time and money for you if you choose this office and they are not respectful at all. I found the flare from Toyota of Dallas one day after picking my car up and let them know yet they kept ignoring me.
Need quality work at a fair price. This is the place to be. I have use... read more Need quality work at a fair price. This is the place to be. I have used this shop for all my cars over the last 18 years. Best diagnostic in town plus 1-time fixes. They get it done right the first time. Ryan A. Richardson, TX
I'm a very busy working Mom with a son that plays sports so one thing ... read more I'm a very busy working Mom with a son that plays sports so one thing I can appreciate is the valet service that DFW Storm Solutions offers. They came to my work and brought me the rental car and took my car to be fixed. They even brought the car back to me when it was done!! The time savings from dropping and picking it up myself is what made me want to use them. Not to mention I even made money on the deal because I referred some of my friends. Thank you DFW Storm Solutions for making my car look great again and for putting extra cash in my pocket!! See you again when the inevitable storm hits!! Dennette Berrios
