I brought my car in for a new battery bc I was getting on the road and... read more I brought my car in for a new battery bc I was getting on the road and the voltage reading dropped to 12.4. They told me it would be a little over an hour. I called at 2 hours and the rep that had my car was supposed to call me back and never did. I finally got my car back after 3 hours. When I was driving back to Houston the voltage again dipped to 12.4 so I called Monday morning. I asked if they ran the electrical test after replacing the battery. He said they should have but it’s not with my invoice. He would check w the mechanic and call me back. No one has called.
Maintenance light was on and not investigated nor turned off.
My check engine light appeared so I dropped off my car with Felix. Unf... read more My check engine light appeared so I dropped off my car with Felix. Unfortunately my contact information was not correct and so I did not hear back from anyone and had to be the one to call. I needed to get my oxygen sensor replaced and felt very pressured it had to be done immediately. I took my car there because I had heard good things. But now I find out that some of the charges were not even necessary so I had been overcharged. This was very disappointing.
