I have been going to 3rd street garage for a little over a year and ha... read more I have been going to 3rd street garage for a little over a year and have had several things fixed on my jeep. One was the steering box in my jeep last year. When I picked up my jeep the airbag light was on. The mechanic told me to just unhook the battery and the light will go away. I did that and the light remained on. I called Melvin and he said bring it in. I also had a leak in my radiator so I went by there . They were suppose to fix the radiator and fix the airbag problem created when they were working on the steering box. I was even told by the mechanic that is was a clock spring that probably broke while working on it. When I picked up the jeep they fixed the radiator and did not fix the light. When I asked about it they told me they they need to order a special tool to see what the problem was but they said if it was the clock spring then its on them, and if its my airbags then its on me. WHAT??? My jeep was fine when I let you work on it and now there is a problem. It should not be anything I have to deal with. I called back to see if they had this "Special Tool" and was told that Melvin would call me back. That has been 5 days ago and I have not heard from anyone.. Also I find out from them that the whole time, including now, that my airbags will not work if I have an accident. I have had my kids in that vehicle quite a bit and never knew this. The place is ran horribly and is very dirty. I am sure they they have done some people right, but the experience I have had with them has been HORRIBLE. The fact is there is probably no special tool and they are just hoping I don't come back. The spring cost over $400 they told me and that's $400 that they should eat, not me. Save yourself the hassle and go somewhere else.
Awesome place great customer service! Knowledgeable technicians. Reaso... read more Awesome place great customer service! Knowledgeable technicians. Reasonable and fair prices. I wouldn't go anywhere else but here to get car repaired.
I went to Kwik Kar of Frisco for just an ordinary oil change about a m... read more I went to Kwik Kar of Frisco for just an ordinary oil change about a month ago and... WOW... I learned so much about my vehicle and the maintenance that it needs so I don't end up having hefty repair bills. All of the guys were polite and patient when it came to explaining things to me. I found out that I needed a new radiator and they had it done the same day; not to mention that they had a loaner car for me to use so I wouldn't be without a vehicle. I can't say enough good things about this shop! Love it!!!
