Ramirez Auto Glass

I went to Ramirez auto glass at 2703 commercial road today. They came to my house this morning and the physco owner took the order wrong her employee did state that they mess up on thier orders very much. SO I WENT TO THIER OFFICE IN HOPES TO GET MY REAR PASSENGER WINDSHILED FIXED TODAY, THEY WERE EATING FIRST OF ALL, DIDN'T DO ANYTHING TO MY VEHICLE FOR 1 HOUR. SO I FINALLY GOT UP ASKED HOW LONG IT WOULD TAKE FOR THEM TO ASSIST ME AS I HAD OTHER CHILDREN AT HOME BEING TAKEN CARE OF BY A BABYSITTER ONE THAT I HAD TO PAY BECAUSE OF THE PHYSCO OWNER'S MESS UP!! REFAEL SAID THAT HE DIDN'T HAVE TIME TO HEAR ME COMPLAIN AND TO LEAVE HIS OFFICE. FIRST OF ALL, HOW MANY CODE VIOLATIONS ARE IN THIER OFFICE. THE OFFICE IS SO FILTHY BECAUSE THE FAT GIRL DOESN'T CLEAN (OWNER SHE HAS MOLES ALL OVER HER NECK)DISGUSTING!! THE CIELINGS WERE FALLING APART, BATHROOM SINK IS FALLING AND TOILET IS TILT TO ONE SIDE CAUSE OF COURSE THE OWNER IS HUGE AND THEY CHARGE SO CHEAP BECAUSE THEY ARE NOT KNOWN IN THE CITY. I BOUGHT MY 2011 HONDA PILOT AND FERNANDEZ HONDA USES THEM, I THOUGHT BECAUSE THEY DID AN OKAY JOB LAST TIME THEY CAME OUT WE WOULD USE THEM AGAIN. THE HUGE OWNER WITH ALL THE MOLES SURRONDING HER NECK HAD NO RESPECT SAT IN MY CAR TO CALL COPS ON HER AND SHE STATES GET THE F*** OFF MY PROPERTY. I EXPRESSED TO HER THE PROPERTY MAY BE HER BUT THE ASPHALT IS NOT. SHE SHOULD LOOK THAT UP. SHE KEPT CUSSING AT MY DAUGHTER TOO (7 YRS OLD) SAYING WHAT A b**** OF A MOTHER SHE HAS. I EVENTUALLY DID CALL THE COPS AND THEY HEARD HER SCREAMING. I WOULD NOT RECOMMEND RAMIREZ AUTO GLASS AT ALL. THEY ARE UNPROFESSIONALS WITH BAD CUSTOMER SERVICE SKILLS. I SAW ONE COMMENT THAT STATED RAFAEL WAS ON TIME, THAT MUST OF BEEN AN EMPLOYEE THAT POSTED. THEY ARE NOT EXPENSIVE AT ALL BECAUSE THE WORK THEY DO IS SLOPPY, CARELESS OF YOUR PROPERTY, THAT IS EXACTLY WHY THE OWNERS HAVE TO STRUGGLE TO GET BUSINESS. THEY TAKE YOUR MONEY AND IF SOMETHING GOES WRONG THEN THEY WON'T TAKE RESPONISIBILITY FOR THEIR