Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater... read more Mike Mebane (big Mike) quoted me $2,303.39 to replace a brake actuater on an 08 S550. A few weeks later I had to return due to a squeaking noise coming from the rear wheel area. Mike said the bolt used in the repair was too long and it has been corrected. But now the car is leaning the passenger side air struts are now bad which will be an additional $2,438.58. During this process of driving my car from the rear of their business to front parking area, my fender weld was damaged cutting a groove around my passenger front tire and my car accumulated paint overspray from the paint and body shop next door. I asked Mike if I could get a wash, his response was their not a car wash ??. I expressed my experience in the form of a curtesy note left on the desk of the owner Josh on the day of pickup 06/30/22. Josh didn’t reach out until 07/11/22. The day of Josh reaching out I explained everything again. He basically said he wasn’t responsible for the overspray but if I send him the invoice for the purchase of my tire he will reimburse me. I had the tire replaced the day of our conversation sent Josh the invoice per request and followed up with a call to verify that the invoice was received. Josh (owner) hasn’t rectified the issue as of yet 07/18/22. It appears he doesn’t plan on doing right by me. There wasn’t anything wrong with my struts prior Sam & Joes correcting the bolt that was too long and my tires maybe had 250 miles on them. After that entire experience with Sam & Joes all I asked of Josh was to replace the tire. He Failed. My $2,303.39 visit cost me $5,023.85. Just heads up trying to cut cost at Sam & Joes may cost you more. Mr. Rivers
Brent from Wrench did a great job servicing my truck. He was on time, ... read more Brent from Wrench did a great job servicing my truck. He was on time, got the job done quick and exceeded my expectations when he found and corrected a few other issues while completing his inspection. After using Wrench for the first time I can't see any reason to take my vehicle in to a shop for service or repairs ever again. Mike H.
Hire at your own risk. I will never use yourmechanic again and would ... read more Hire at your own risk. I will never use yourmechanic again and would highly recommend you reconsider if thinking about using them. We had Anthony come out to replace a power steering hose on our minivan. The first time it was driven about an hour after the work was complete, after driving less than 3 miles the car was on fire and ended up being totaled. We attempted to get the company to reimburse us for the shoddy repair and pay our car insurance deductible and their response was their mechanic did nothing wrong and it is just a big coincidence. Their position was it was more likely that someone else had been under the hood in the weeks prior and had done something that just happened to fail right after Anthony completed the work. No one with a shred of common sense would believe that. Shoddy work they won't stand behind and a dishonest company.
