This is my first experience with Japanese Auto Repair. What a great fi... read more This is my first experience with Japanese Auto Repair. What a great find! These guys really know what they are doing. Had a check engine light on my 2016 Prius come on. Upon arrival at their shop, the first thing I noticed was that David, the owner, had all of his training certifications and credentials for Toyota up on the wall which gave me a high level of comfort. I also got a real feeling of trust when dealing with Tony who took care of me. These guys are honest and take the time to explain the issues. Their pricing was also very fair. I took it to them at 11 am yesterday and they had me out by 5 pm. I will be taking my Prius back to Japanese Auto Repair for any future work I may need. Derrest S. Farmers Branch, TX
Great service! This company goes above and beyond to provide quality s... read more Great service! This company goes above and beyond to provide quality service. Excellent communication, friendly staff and I was informed of any issues and maintenance that was due on my vehicle to ensure it’s stays safe and reliable for me and my family. They truly care about their customers and their cars.
Amazing small-town customer service!!! Had an issue with a front bumpe... read more Amazing small-town customer service!!! Had an issue with a front bumper flap dragging making all kinds of noise due to scuffing too many curbs. Called Spencer's and even though their schedule was packed, squeezed me in and had me out within 15 mins!!! On top of that wouldn't take a red cent for their service in spite of my objections. Now I know why my daughter & son-in-law think so highly of the Spencer family, their expertise & business. Even though out of the area, I'll be back to see Spencer's and highly recommend them for all your auto needs. Thanks again to the Spencer's - see y'all for my next oil change!!! Patty Ward Krum, TX
