Pep Boys located at 928 W Spring Creek Pkwy in Plano, TX services vehicles for Oil Change, Auto Repair, Brake Repair, Tune Up, Wheel Repair, General Maintenance. Call (972) 422-7575 to book an appointment or to hear more about the services of Pep Boys.

Pep Boys Reviews

1
Not at all-- Horrible Service
December 02, 2012 | Kimberly | Visited, over a year
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12/2/12 "service date"- Rude customer service. Kevin helped me when I walked in to get a diagnostic code on my car and said I would have to wait since there were customers behind me which was fine. The thing that bothered me was that we he told me that he answered the phone and took the call and left me standing there. Didnt even offer to try and get someone else to help me or get another associate to take the call so that I would be helped. I had enough, went over to Auto Zone, I got my code in 5 mins and was very helpful. 
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12/2/12 "service date"- Rude customer service. Kevin helped me when I walked in to get a diagnostic code on my car and said I would have to wait since there were customers behind me which was fine. The thing that bothered me was that we he told me that he answered the phone and took the call and left me standing there. Didnt even offer to try and get someone else to help me or get another associate to take the call so that I would be helped. I had enough, went over to Auto Zone, I got my code in 5 mins and was very helpful.