WOW, what an exceptional car repair “treat!” So much so that I happily... read more WOW, what an exceptional car repair “treat!” So much so that I happily drive there from Clear Lake City for the smallest of car-related ANYTHING! Whitney, my service advisor, is truly on the ball.” She’s smart, friendly, knowledgeable, determined, accommodating, accountable, value-oriented, concerned, genuine, and simply a delight to deal with. And THEN there’s the leadership, specifically Harrison and Sady – it doesn’t take long after meeting these two to realize why they hired Whitney AND why they are all such a dynamic team! Ultimately, it all comes from the top and these guys are an iconic example of such – even their pricing is amazing! On my most recent visit… I had a tricky issue with my new-to-me car, in that it was electrical-in-nature and obscure, but boy did they figure it out. Corey, my technician, wouldn’t give up even when it took more fenagling than usual and Whitney kept all the moving parts coordinated for a quick, reasonable resolution – She organized the part acquisition, warranty coverage, communication needs, and repair, keeping me informed at all times. And the team even proactively helped me with transportation when an unexpected delay (by another leg of the repair) occurred. Obviously, I could go on, but I’m certain you get the point by now – you simply cannot go wrong by taking your car to RMS for diagnosis or repair – in fact, I just had another concern regarding my USB port seeming to be failing and they got busy, discovered the “problem,” and had my car back to me in less than a day – and all at no charge. This is how to keep customers coming back forever!
Just had some repairs done to my 2008 Ford Diesel. I was quoted over a... read more Just had some repairs done to my 2008 Ford Diesel. I was quoted over a 1000.00 at another shop for repairs that were not even needed. Dorsett's saved me almost 350.00 dollars as the truck did not need what the other shop said it needed. These guys are VERY knowledgeable on diesels and the work was performed to my complete satisfaction! The staff is very friendly and I look forward to doing business with them in the future.
I am very satisfied with the work by A+ Transmission Specialists. Bein... read more I am very satisfied with the work by A+ Transmission Specialists. Being a disable veteran, I Strongly advice anyone needing not only transmission work but any type auto mobile service to feel confident that you will see quality work. At A+ Transmission a team of mechanics, staff and personal took out time to address my need when no others did. This is outstanding group of Americans, which is what this country was built on. Good, honest and pride in their work. Again I salute Shane and the crew at 5608 highway 6 north Houston TX 77084, PH# 281-550-2249. Sincerely: Tony Ishee. U.S. Army Vet.
