Excellent service, I have been with them for a few years .. They have ... read more Excellent service, I have been with them for a few years .. They have always been totally honest with me and take goood care of my vehicles ... I am extremely touchy about my cars as I have been scammed a few times in the past and they are nothing but straight up honest with what my vehicles need and dont need .... I am happy I have them to depend on ! Awesome people !!!!! ;-) Amber P. Denton, TX
Great place. I've recently moved to the area, and honestly just wante... read more Great place. I've recently moved to the area, and honestly just wanted to pick a spot that was close to me and had Wifi where I could work while waiting. I was having some challenges with my breaks, and they were able to identify the problem, get parts in and complete the repairs all under the estimated time they gave me. Good people and sitting areas that allowed me as little disruption to my workday as possible. I definitely would recommend Pioneer and will take my vehicle here again. Kris S.
LoweTech was the first place I took my car in Arlington in January 201... read more LoweTech was the first place I took my car in Arlington in January 2015 and they completed the job. They are closed all weekend, which caused me to be without a car longer than expected, but that's understandable and I knew that going in. Just expect it. I've personally only met 2 of the brothers. One, a larger gentleman with a little longer hair, has his good days and bad days it seems. He certainly has some customer service skills. The thinner, somewhat older looking brother (who did the work on my car) acted as if I was a burden by being there. The price was fair, but when I asked questions about the work to be done the issue with the vehicle was not really explained, and any questions I had were responded to with one two word answers. I don't feel they did it intentionally, however I left without a full understanding of why the damage had occurred, what could be done to prevent it, or how to tell if any other issues were present. They seemed honest, and it was affordable. However, I don't think they have very good human relations skills, and I would have loved to have known what exactly was wrong with my car and how it occurred. Short of being rude myself, I did everything I could to pull it out of them. Recently, the owners posted a response to this review on another reviewing site. The response not only refuted what I said, but never addressed me directly to rectify the situation. This response illustrates what I experienced at the shop. I would have been receptive to a direct response and would have likely amended my review, as I believe in second chances. Where they are located is loaded with mechanics (just down the street is a much better shop - see my other reviews) so you would think they would try to do something to set themselves apart from the places around them by offering a more customer friendly experience.
