Do not hesitate. Bring your vehicle to Scott’s. I live in Lake Cha... read more Do not hesitate. Bring your vehicle to Scott’s. I live in Lake Charles, LA where we have no BMW dealerships. I made the mistake of going to 2 local mechanics who claimed they are skilled to service BMW’s. One even claimed to be BMW certified.?? I had an oil and coolant leak. Neither of them were able to get to the root of the problem. They replaced a few parts and the problem literally got worse. I was trying to avoid going to BMW of Beaumont due to my vehicle no longer being under warranty, but I had no choice after two failed mechanics. Now I do love BMW of Beaumont, because they have impeccable customer service, but their labor fees are ridiculously priced. I then researched mechanics in the Beaumont area that serviced foreign vehicles. For some reason Scott’s Import Service stuck out to me. So, I began to read reviews and find any and everything I could find on them including their social media pages. From what I gathered, this place seemed and sounded legit from the reviews. I spoke with Ms. Patty over the phone and set up an appointment. The day comes to drop off my vehicle and I meet Ms. Patty in person and we go over the details of everything. While in there a gentleman walks in and he over hears my concerns and he asked how did I discover Scott’s. I told him from the internet and he was so shocked. He tells me how Scott’s is the very best mechanic shop in town and I need not worry. He then tells me how Scott’s serviced his wife’s and his mother’s BMW’s as well as his pickup truck and countless other vehicles throughout the years. I felt more confident about leaving my car in their hands. Being that my home is in L.C., LA I needed a ride to get my car rental to head back home and they provided the gentleman and I a ride to the car rental place. Awesome! I brought my car on a Monday and it was fixed by Wednesday. They called me before working on the car and kept me updated throughout the process. Scott would speak to me, himself. I arrived on Thursday to get my car and my car felt doggone near brand new again. No lie! I wanted to burst out crying when I sat in my car. I finally found an awesome mechanic who knows what he’s doing and didn’t try to rip off a female consumer.?? I prayed to God Almighty for a real mechanic and He answered my prayers. He is my mechanic…PERIOD!!! I will continue to use Scott’s Import Service from here on out and when you go there, tell them Ebony from Lake Charles, LA sent you! Thank you, Scott??
My wife and I have been driving the new Coopers since they reappeared ... read more My wife and I have been driving the new Coopers since they reappeared on the market. The only problem we had was driving back and forth to Houston for service. Finally, we took a chance and stopped in to see Scott. He didn't even blink. They made us an appointment and no sooner said than done, my wife's car was checked out and back on the road! Nobody in Beaumont, Texas can align a Cooper. They may tell you that they can but, there is a particular procedure that must be particular to these cars. Whatever it is, Scott did it and when we left, this little car drove like it was on rails! He put the fun back in driving at a fair price and in no time at all! We recommend his shop to everyone who drive sports or imports. Thank You Scotty!
Can't thank these guys enough. Was driving from Tallahassee, FL to Aus... read more Can't thank these guys enough. Was driving from Tallahassee, FL to Austin and had major overheating problems with my 99 Miata as I was coming up on Beaumont. I was in a bad hole! Saw the reviews online for these guys and was able to get to them. Scott really went out of his way to do everything they could to diagnose the issue and get me going again. They could not have been more helpful. professional or prompt. Great prices too. Had to change plans and go back to Tallahassee, but I made the 650+ miles with no difficulties at all, and this would not have been possible without these guys. Very, very appreciative of a great job that was very well done. Thanks also to the reviewers who took the time to post their comments.
