Staff was helpful, knowledgeable, and explained everything to me regar... read more Staff was helpful, knowledgeable, and explained everything to me regarding the process and time required
11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me... read more 11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.
Repair One is the finest automotive establishment we have ever visited... read more Repair One is the finest automotive establishment we have ever visited. Their integrity, cleanliness, and organization set them apart from many others in the industry. We have been consistently IMPRESSED by managers Brent and Brenda O'Neal and their colleagues. They have built a genuine gem in the community that citizens can rely on and trust to take good care of their vehicles in an efficient and affordable manner. Lina Jensen
