Howard had to drive all the to Houston to get parts for my Cadillac. H... read more Howard had to drive all the to Houston to get parts for my Cadillac. He did a great job and is very very reasonable. I would recommend him anytime of the week.
We had an outstanding experience with Spring Auto Pro’s and highly rec... read more We had an outstanding experience with Spring Auto Pro’s and highly recommend them; they were friendly, honest and courteous. They go "above and beyond", example is our Range Rover broke down on the side of the road, just out of warrantee and was towed to the dealership. In typical dealership fashion they tried to take advantage of my wife and quoted a $5,300 repair. I had it towed to Spring Auto Pro’s from the dealership where we were pleasantly surprised at the amount of effort they put in to find out exactly what was wrong and fix it properly; not just a replace everything attitude. They took their time, really investigating the issue to pinpoint it, which saved us over $4,000! They could have charged us more knowing we’d be happy with half the price of the dealers quote but they didn’t. They have the do the right thing attitude, which is hard to come by in the automotive industry. They went out of their way to assist us with obtaining and coordinating, a rental car and also got us a discount. This may have been the best auto repair shop experience I’ve had in my 40 years and I’ve owned a lot of vehicles of all types. They give you the straight truth, what you need now, pricing options, and what you'll need at some point (and how long you can wait). These guys are great; we just purchased a new vehicle and will be using them for any auto needs we incur.
*Professional, Knowledgeable, Friendly and willing to work with you! I... read more *Professional, Knowledgeable, Friendly and willing to work with you! I’m so happy I’ve finally found a mechanic I feel comfortable with. * Answers the phone when you call, if for some reason they miss your call they call you right back. *Told me what time to expect him and he came exactly at that time. *Worked fast! It took 2 hours to finish the job. *If you use a debit card to pay you’ll be charged 3% but Eric said if that’s a problem he can drive you up to an ATM. My AC Compressor was broken and needed to be replaced but I didn’t have much money to get such an expensive service done. So Eric removed the pulley to the AC Compressor and replaced it with a Bypass Pulley and new belt so I could at least continue to drive my car until I’m ready to get everything taken care of. While working he noticed a PCV vacuum hose needed to be replaced so he took care of that for me right on the spot. Eric provided all the parts and I was charged $274 for everything (Labor, Parts, and Tax) which I think was a fantastic deal! My car runs smooth and sounds brand new!
