WOW, what an exceptional car repair “treat!” So much so that I happily... read more WOW, what an exceptional car repair “treat!” So much so that I happily drive there from Clear Lake City for the smallest of car-related ANYTHING! Whitney, my service advisor, is truly on the ball.” She’s smart, friendly, knowledgeable, determined, accommodating, accountable, value-oriented, concerned, genuine, and simply a delight to deal with. And THEN there’s the leadership, specifically Harrison and Sady – it doesn’t take long after meeting these two to realize why they hired Whitney AND why they are all such a dynamic team! Ultimately, it all comes from the top and these guys are an iconic example of such – even their pricing is amazing! On my most recent visit… I had a tricky issue with my new-to-me car, in that it was electrical-in-nature and obscure, but boy did they figure it out. Corey, my technician, wouldn’t give up even when it took more fenagling than usual and Whitney kept all the moving parts coordinated for a quick, reasonable resolution – She organized the part acquisition, warranty coverage, communication needs, and repair, keeping me informed at all times. And the team even proactively helped me with transportation when an unexpected delay (by another leg of the repair) occurred. Obviously, I could go on, but I’m certain you get the point by now – you simply cannot go wrong by taking your car to RMS for diagnosis or repair – in fact, I just had another concern regarding my USB port seeming to be failing and they got busy, discovered the “problem,” and had my car back to me in less than a day – and all at no charge. This is how to keep customers coming back forever!
My service visit with David's Auto Collision was great! Muriel and Vic... read more My service visit with David's Auto Collision was great! Muriel and Victor really took care of me, both of them really made my visit pleasant. Muriel and Victor was very polite and professional and displayed great customer service overall and did an outstanding job with repairing the leather on my driver seat and console. The dealership wanted to charge me over $2000 for my Infiniti FX35. Glad I found David's Auto Collision great work and a lot cheaper then the dealer.
Excellent and quick service. The repairs were amazing. They look bette... read more Excellent and quick service. The repairs were amazing. They look better than when i had it before. Victor was exceptional and he went out of his way to make sure what i wanted and up to date with all the info regarding my car.He did an excellent job. I will recommend you to my friends and family. Thank You!
