I bought a car from the BMW Specialist who worked there Josh Krustchin... read more I bought a car from the BMW Specialist who worked there Josh Krustchinsky, the car had some major issue and it was denied by all. White smoke was present off and on and clanking noise on a right turn and died and won't start of the day I picked the car up. This was over several months and discussion to have the car evaluated for safety and future expensive on a current purchase of this used care to determine if the car should be return for refund. I was told the car did have the issues of white smoke months later and the noise both were address at no cost to me and was fine. If these issue were present and sell of vehicle than these expenses and issues would have not lead me to purchase the car. We went to court over the issue and it was stated the car was in good working condition and not any problems. I lost my case and had to buy another battery and alternator for this fine running car. After an evaluation at BMW Austin Idetail for sell report stated the internal oil leak would require taking the engine apart to fix and the clanking was a sway bar hydraulic leak in the front and rear. So the adjusting of coils that donot exist on this car and the engine being a major repair. It is impossible to state the car is in good driving condition. Than you also told the customer to feel safe in the car and repairs or complete no problems and all fabricated to move. I am sorry but after this nightmare and the lack of integrity to tell the truth to me and in court. I wouldn't have my car service there or conduct any other business. I have a car I can't drive and out of several thousands of dollars in this deal. The star is for the Brandon who wasn't afraid to tell the truth about the car and not cover up the white smoke and engine problem denied by all. two thumbs way up for his courtesy and professional attitude. Great job young man.
Everyone at this shop was so helpful and knowledgeable when my truck d... read more Everyone at this shop was so helpful and knowledgeable when my truck died. The most important part was they were very, very honest. They were also reasonably priced. They didn't even charge me for all the diagnostic work done! They have a great network with other shops in the area that can help with certain problems as well as tow truck companies, dealers, etc. They even helped me find potential buyers for the vehicle when I decided not to have it fixed myself. You won't find a nicer, more honest bunch of mechanics in Waco!
I have been a repeat customer with the business for over 20 years. Ne... read more I have been a repeat customer with the business for over 20 years. Never disappointed, the staff is good people, and they know what they are doing. A+
