Quoted the price of $200 plus tax over the phone and was later told th... read more Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.
Casey replaced my alternator on my 1999 Cadillac Deville and I would r... read more Casey replaced my alternator on my 1999 Cadillac Deville and I would recommend his services to ANYONE! The convenience of having Your Mechanic come to me allowed me keep MY appointments...so awesome! All around awesome job from Casey and the folks at Your Mechanic. Mahalo! -Ardena W.
So I found this app through my brother. He had nothing but good things... read more So I found this app through my brother. He had nothing but good things to say about this company. I live in the Pomona area in the La County. I booked my appointment yesterday with Master mechanic Godwin Tsui. He was out the next day! He gave me all call about an hour early before our appointment and asked if he could come a little early. I thought that was awesome! He checked again what was wrong with my car. And took care and fixed the problem under 30minutes. The whole time he was answering my questions that I had about my car. His advice & costumer service was extraordinary! I will recommend Godwin Tsui to anyone who drives a car! Thanks again for your services and I will be using @YourMechanic probably for the rest of my life!!!!! Good work Godwin! -Daniel C
