Quoted the price of $200 plus tax over the phone and was later told th... read more Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.
My family and I have used low cost automotive service for years and it... read more My family and I have used low cost automotive service for years and it found them to be fair market value priced and extremely honest. They're diagnostics have been spot on, in one event they missed the diagnosis made a repair but then make good on the repair with the correct diagnosis at no cost to me. I've had an alternator replaced on a 2007 vehicle unfortunately I've gotten manufactured defects on an alternator two times back to back and low cost automotive not only that the manufacturer to warranty the alternator but to my surprise and delight low cost automotive stood good on the warranty in regards to the labor. Fair market prices along with honesty goes a long way with me and my family of 25. Thank you see some Cecil McCrary & Iow Cost Automotive Repair... 5 Star business
Automotive Care Specialist were very quick, clean and professional. I ... read more Automotive Care Specialist were very quick, clean and professional. I will go back to them when I have over repair needs.
