I'd give this company 0 stars if I could. The son Josh doesn't run a "... read more I'd give this company 0 stars if I could. The son Josh doesn't run a "normal" business. 0 stars for RELIABILITY and INTEGRITY. They fixed my slide and it went out during the first trip. I called and brought it back. They had the audacity to charge me for parts. It gets worse. Cathy who runs the desk said Josh was doing the work himself. I called when it was supposed to be ready and she said their working on it but Josh had to deliver a unit so it's late. I postponed my trip and finally got it back and it promptly went out again the second time I tried to bring it in. I called Cathy and explained what I was seeing wrong with installation. She said "well we don't know that's the case". I said look I know what missing screws look like and the track is loose. She said "how do we know that's the issue since you admitted it took you 2 days in a campground to get it to release and able to push in. In other words, she was calling me a liar. But the thing that stands out in my mind is her saying "I have to protect my owner"! I never got a call from anyone about this and I'll have to pay another company to fix what I paid Anything Rv to repair twice. Horrible work but worse to have to deal with their well practiced run around.
I cannot express the gratitude we owe Rick at Rick’s RV Rentals. Of co... read more I cannot express the gratitude we owe Rick at Rick’s RV Rentals. Of course he provided a great RV for us to rent, but he went far beyond and helped us in a time of great stress and need. He went out of his way to help us, even after delivery by calling and checking in with us to make sure we were okay. Not only do I highly recommend Rick’s, I commend Rick personally for genuinely caring about us as people. Thanks Rick! You are a lifesaver! The Coopers
BEWARE!!! THIS MAN IS A THIEF AND CONARTIST! Last month, on May 13th... read more BEWARE!!! THIS MAN IS A THIEF AND CONARTIST! Last month, on May 13th 2020, I paid Rick $379 for an RV Inspection Report that he has yet to provide me but continues ignore me and my requests for the report. .He showed up last month looked around a bit, took some picture, gave me this whole speech about the content of the report, how detailed it was going to be and have all this information about evey part of the rv he inspects and have all these pictures and video he was taking during the inspection. At the end told me I would have the report by end of day the next day. Also offered to give me an estimate for the repairs. For weeks he kept telling me he was waiting for "prices" to give me the estimate and even though i told him i didn't need the estimate, just the report i paid for he just kept saying he was working on it. Now he simply will not return my calls or texts. This man took a disabled single mom's money for a job he advertises but refuses to provide the service. He is scum.
