I was ready to leave Loyd Park in Grand Prairie and the front air leve... read more I was ready to leave Loyd Park in Grand Prairie and the front air leveling system was leaking air and would not raise the motorhome. Not drivable. So, I called Quality RV repair who I've done business with before, but turn out they don't work on the Freightliner chassis. Seconds later she is giving me Tommy's name and number. I called it but got voicemail. It was getting late in the day. My family had already gone home, so I called and arranged for another night, thinking Tommy probably would not call back. But a short time later Tommy did call. Said he would be out soon. Soon was very soon as it turned out. You don't find service people like Tommy very often. He crawled under the bus and determined the valve needed to be replaced. He called several places and left with the bad valve as one place said the may have one. Turns out no, but Freightliner Dallas did and he put it in will call. I drove to Dallas and picked up the part that night. Tommy met me back at the campsite 7 ish the next morning and fixed it. Apparently this part had been partially bad for a long time. My Motorhome rides better, handles better, is much quitter and sets higher then before. When I park I can tell the volume of air being released is much greater than bofore. Can't say enough good about Tommy. He gave me a very reasonable rate for his labor as well. We need more Tommy's in the world. Ken
I had my car towed in because it wouldn't start. They had me out the n... read more I had my car towed in because it wouldn't start. They had me out the next day and worked with my warranty company.
I had a bad experience with this place. For the first time since I bo... read more I had a bad experience with this place. For the first time since I bought my car from the manufacturer, it failed the inspection because of the window tint. After consulting with the dealership, the mechanic at Kwik Kar did not read the inspection manual properly. It passed inspection from the dealership as it has passed every year since I bought it. The Mechanic was rude and I believe he enjoys failing people for ridiculous theories. After talking to one of the auto parts stores in the area, they have been getting a lot of complaints about Kwik Kar recently. If this is the type of education level that Kwik Kar hires to represent them, I will never step foot in another Kwik Kar anywhere in the country.
